Contact Us

FAQ’s

Managing volunteer registration:

How do I volunteer at IWH, Manna, Meals that Matter?

To Volunteer to pack meals with IWH, Manna Meals that Matter, please sign up online.

How do we cancel a reservation?

Contact: email ministries@impactwithhope.org or call 419-878-8548

May we bring more volunteers?

Yes, but no more than five or less.

May we still come if we don’t have all our volunteers?

Yes, please! We count on you to come even if your group size is fewer than the number of spots you reserved. However, please update the number of people who will be coming on your online registration.

How do I get credit for my community hours?

We are only able to sign-off on our specific IWH, Manna, Meals That  Matter Volunteer Service Hours forms. These forms are located at each of our sites & MobilePack locations. Sign-off should happen each time you volunteer.

We are happy to complete an IWH, Manna Meals That Matter Volunteer Service Hours form for your church, school or court ordered community service requirements. Please be sure to register online, check your name off on our computer when you arrive to pack and ask a team leader for a Volunteer Service Hours form each time you pack (at the end of the shift). We are unable to sign-off on another organization’s verification form.

Are donations required?

Unless clearly marked, donations are not required to pack at our sessions; however, we humbly request them. Each volunteer packs about $50 worth of food.  IWH, Manna, Meals That Matter receives no government aid. We can only send meals as we have funding.  IWH, Manna Meals That Matter relies on donations from volunteers like you. Nearly everyone is able to contribute something, but we leave the amount up to you. Many groups and individuals make advance fundraising a fun part of their service project. As you’re willing and able, you may donate on the day you volunteer (by cash, check or credit card), or donate online before or after you pack. Please share this information with every member of your group and prayerfully consider the impact you can make.

Do I need to arrive early for orientation? 

Please plan to arrive 10-15 minutes prior to your packing session to check-in. Your orientation and packing instructions will take place during your scheduled shift time.

If we have already been through volunteer orientation, do we need to go through it again? 

Yes. We want to offer the full volunteer experience to all volunteers, both returning and new, and we need to ensure that proper packing procedures are followed. Volunteers must attend both the IWH, Manna, Meals That Matter  orientation and the packing orientation each time they visit.

May we bring birthday parties? 

We are honored to serve as the activity for birthday parties of volunteers who are 5 years of age and over! Birthday boys or girls will receive a free Manna, Meals That Matter shirt and an optional “Happy Birthday” serenade by fellow volunteers. Please note that none of our facilities can accommodate treats or gathering spaces. Please celebrate with goodies off-site.

 

Accessibility for volunteers:

Are there sit-down jobs for volunteers? 

Yes! We reserve one of our most important tasks for sit-down volunteers. Volunteers can sit while labeling bags—this is a vital step to the packing process. This task entails putting our IWH, Manna, Meals That Matter label on each bag before it is filled with food.

How much does the food cost? 

Each meal costs less than 30 cents to make.

How much of the donation goes to food?

IWH, Manna Meals That Matter devotes more than 90 percent of total donations to feeding kids. Less than 10 percent goes to fundraising, administration and overhead combined.

Where do you get your financial support from? 

Most of our support comes from individuals, followed by churches, foundations and corporations.

Do you buy the ingredients for the meals?

Yes. We purchase all of the raw ingredients: rice, soy, vegetables and vitamin flavoring. The ingredients are one of IWH, Manna, Meals That Matter main expenses.

 

Distribution:

How do you determine who receives the food? 

We receive food aid applications daily. The distribution committee meets and reviews each application, evaluating them in several different categories, including physical condition of the children, percentage of children vs. adults served, other food available, the type of feeding program and the ability to receive and store the food safely. At the end of the discussion, the committee prays for God’s guidance and then rates each application. Food is allocated based on the rating each application receives.

Do you feed children here in the United States? 

IMPACT WITH HOPE  (IWH) Manna, Meals That Matter targets feeding programs to children who are in the most severe circumstances, those suffering from severe hunger and are threatened with malnutrition.

Do you sell the food? 

No. All of our food is donated to the recipients. We do ask that the partnering (or recipient) organization pay for the shipping charges.

 

Partners:

Are you affiliated with any other organizations? 

No, we are not associated with any other feeding businesses. We do partner and network  with churches, foundations and corporations.  We are a Christian 501(c)(3) non-profit organization. We are independently audited every year and have received an “Exceptional” rating by the Charity Navigator, indicating our organization exceeds industry standards and outperforms most charities in its cause.

Who are your partners? 

We partner with local, national and international organization. See Where We Serve.